Virtual Reference Desk : Consumer Information

General

• Better Business Bureau
• Better Business Bureau of Cleveland
• Bureau of Consumer Protection (Federal Trade Commission)
• Consumer World (consumer resources, from buying advice to filing customer complaints)
• Consumers Union (informative and educational materials on many consumer issues)
• Consumer.gov (federal resources)
• Household Products Database (health & safety information)
• National Consumer Law Center (common legal problems)
• U.S. Federal Citizen Information Center

Automobiles (price & review information on new & used cars)

• Edmund's Automobile Buyer's Guides
• Kelley Blue Book

Energy

• Ohio Electric Choice
• Public Utilities Commission of Ohio

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