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Students in the Library
Students in Connection Lounge
Michael Schwartz Library

Report Trouble Connecting to an Electronic Resource

To report a problem connecting to an electronic resource, please fill in this form as completely and accurately as possible.

Many things can prevent a successful connection to an electronic resource, the most common being a problem with your library user account. The Off-Campus Access page covers many of these problems and you might want to consult this first if you have not already done so.

*Indicates required fields.


On or Off Campus
Are you trying to connect from off-campus?

(Some places like schools, office buildings, libraries or hospitals might have a firewall set up that could block access.)

(Please type in any error message you receive and tell us as accurately as possible at what point you receive the error message.)

Please note: You are not required to fill in the information below, but it may be very useful in determining a solution to your problem or getting in touch with you once we do.

(so we may respond to you)