Link to CSU Home
Link to CSU Home
Students in the Library
Students in the Library

Michael Schwartz Library

Email Reference Service

Need a quick answer? Call us at (216) 687-5300 or use our email reference service to ask any question you might ask at the Reference Center

Please note: This service is intended for users affiliated with Cleveland State University. Responses to other users will be limited to queries relating to resources unique to the CSU Library. If you are not affiliated with CSU, please consider consulting your local public library or another service like the Internet Public Library, which specializes in serving the entire Internet community.

*Bold items indicate required fields.

Some information about you


:

Contact information

:

:



Course/Project Information




Your Question


Some examples of questions appropriate for this service:

  • requests for brief factual or statistical information help with an incomplete citation identification of a historical fact
  • biographical information

Be sure to indicate any sources you have already used. For questions that your instructor has given as a class assignment, you should ask in person at the Reference Center so we can help you learn how to do research for yourself.


You will normally receive a response to your question within 2 working days. However, we may need to contact you for clarification, which might require additional time.

If you need an answer sooner:

  • try KnowItNow Academic, a chat reference service
  • call the Reference Center at (216) 687-5300 or (216) 687-2487
  • stop in and visit us in person on the Library's first floor whenever the Reference Center is open

Remember you may use Scholar, the Library's online catalog, to check on the availability of a specific book or journal.

A note on confidentiality:
Submissions will be saved on the CSU email system for approximately one month for statistical purposes and in order to insure proper tracking of questions. After one month, all messages will be deleted. The Library does not maintain an archive of questions associated with names of individuals requesting information.