Email Reference Service
Need a quick answer? Call us at (216) 687-5300, text us at (216) 820-9691, use the chat box on this page, or Ask Your Personal Librarian online. We're here for you...ask any question you might ask in person.
You will normally receive a response to your question within 2 working days. However, we may need to contact you for clarification, which might require additional time.
If you need an answer sooner:
- give us a call at (216) 687-5300
- stop in and visit us in person on the Library's first floor whenever the library is open
Remember you may use Scholar, the Library's online catalog, to check on the availability of a specific book or journal.
A note on confidentiality:
Submissions will be saved on the CSU email system for approximately one month for statistical purposes and in order to insure proper tracking of questions. After one month, all messages will be deleted. The Library does not maintain an archive of questions associated with names of individuals requesting information.