Frequently Asked Questions About Library Computers

What computer software and equipment are available in the library?
The library has over 100 Internet-connected PCs, laptop connection stations, scanners, and digital audio/video editing stations. You can also check out headphones, USB extenders, and LAN cords for in-library use. The chart below details what equipment and software are available in each computing area:
Location Hardware Available Software Available
Reference Center
(1st floor)
56 PCs with Internet access, DVD-ROM/CD-RW drives, USB ports Internet Explorer & Firefox
Microsoft Office2007
Roxio CD Creator
SPSS
Minitab 15 (Math Dept.)
LCLC Lab
(1st floor)
56 PCs with Internet access, DVD-ROM drives, CD-RW drives, USB ports

Internet Explorer & Mozilla Firefox
Microsoft Office 2007
SPSS
Roxio CD Creator
Maple 11 (Math Dept.)
Cabri Geometry (Math Dept.)
Minitab 15 (Math Dept.)

Multimedia Lab
(3rd floor)
11 PCs with Internet access, DVD-RW/CD-RW drives, & USB ports
10 Macs
2 PCs for using CD-ROMs
11 Scanners
1 PC with DVD+/-RW drive and VHS player/converter attached

Internet Explorer & Mozilla Firefox
Microsoft Office 2007
Roxio DVD/CD Creator 10
Adobe Acrobat Professional 9
Adobe Dreamweaver CS4
Adobe Fireworks CS4
Adobe Flash CS4
Adobe Illustrator CS4
Adobe Photoshop CS4
Adobe Premier CS4
Adobe Soundbooth CS4
Windows Movie Maker

Writer's Lab
(3rd floor)
25 PCs with Internet access, DVD-RW/CD-RW combo drives, USB ports Internet Explorer& Mozilla Firefox
Microsoft Office 2007
SPSS
Roxio CD Creator

For additional information on internet connectivity, please go to Internet Access in the Library. For additional information on computing resources, visit the Reference Center and Computer Labs in the Library pages.

How do I print from library computers?
Printing is available from all library computer stations; print jobs from library computer are sent to printing stations located within the library. Three printing stations are located on the first floor and one in the Multimedia Services area on the 3rd floor (see floor plans). Charges for printing are $.10 per black and white page and $.50 per color page. For further information and maps showing the locations of the printing stations see the Printing and Photocopying Instruction Page.
How do I use USB/jump drives?
  1. Insert your USB drive into any USB port on the PC. If it will not fit into the front ports, USB extension cables are available at the reference desk, LCLC Lab, and Multimedia Services desk.
  2. The PC will indicate that it has detected the new hardware and is installing it. When it is finished installing, the message "Your new hardware is installed and ready for use" will appear.
  3. In most cases, the PC will assign the drive letter E: or F: to your USB drive. Open files from or save files to the USB drive just as you would using a floppy disk or other storage device.
  4. When you are ready to remove your USB drive, click the "Safely Remove Hardware" icon on the Windows toolbar in the lower right corner of the screen and click "Safely remove USB storage device". When the power light on your drive turns off, you can remove it from the PC. If the "Safely Remove Hardware" icon is not available or is not working, make sure all of your files are closed and that the drive is not being written to (power light on your drive blinking) before removing your drive.
How do I save data to CDs?

Most of the computer stations within the library are equipped with CD-RW recorders and Roxio CD Creator software for recording CDs. Because not all CD-ROM drives can read CD-RW discs, and because not all CD-RW formats are compatible with all computers, the Library encourages patrons to use CD-R discs or USB drives instead of CD-RW discs to save files whenever possible.

Recording data to a CD-R:

  1. Save all files you wish to record to the computer's T: drive first.
  2. Insert a blank CD-R in the computer’s "Compact Disc Rewritable" drive and open the Roxio CD Creator program.
  3. At the Roxio "Welcome" screen, click the "Data and Backup" tab in the left sidebar, then click "Data Disc".
  4. In the "Data Disc" window, click the "Add Data" button, then "Add Files" (or "Add Folder" to add an entire folder of files).
  5. A window will open showing the files available on your computer. Under "Location", select the T: drive, and then select each file or folder you want to save to CD and click "Add" to add it to the file list in the main window. (Note: when saving web pages, you must save both the .html file and the folder of images associated with it.)
  6. When you have selected all the files you want to record to your CD, click "Options" under the "Data Disc" header at the bottom right. Under "CD recording options", change the "Type:" to "Disc at once (DAO), Closed". This will ensure that your data disc can be read on most other computer CD drives. Click "OK" to return to the main window.
  7. When you are ready to record the CD, click the orange button next to "Click button to continue" in the bottom right of the window to begin recording.

Cleveland State University takes NO responsibility for any lost files or damage to a patron's materials caused by the computer CD-RW drives. It is the responsibility of the user to ensure that all work with the CD-RW and DVD-RW drives complies with copyright laws

Where can I check out a set of headphones?
Headphones can be checked out at the User Services desk on the 1st floor, from the LCLC Lab on the 1st floor, or from the Multimedia Services desk on the 3rd floor.
What do I do if I’m having problems logging in?
If you cannot log on to a library computer, there may be a problem with your patron record. Please ask a library staff member at any service desk to check your record.